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Resume

Executive Summary

Bilingual Accounting major attending the University of Central Florida, with demonstrated problem-solving and analytical skills. Proven leadership skills from training team members and implementing strategies that improved both revenue and operational efficiency. Ability to thrive in high-pressure environments and consistently deliver results. Proficient in Oracle Micros and Microsoft Excel, with a recent certification in QuickBooks. CPA eligible in December 2027.

Riana Lohrey is smiling in front of a fountain. She is dressed professionally in a white button up shirt and is wearing glass

Education

Professional Qualifications

University of Central Florida, Orlando, FL               

Bachelor of Science in Business Administration, Accounting

December 2026

GPA: 3.8​

Valencia College, Orlando, FL

Graduated with Associate in Arts      

GPA: 3.9​

UCF College of Business Dean's List                                  

Issued by Paul Jarley, Ph.D., Dean                                                        

Fall 2024 - Present​

American Sign Language Honor Society                          

Issued by William Woods University                                                   

May 2025

Professional Experience

City of Orlando – Orlando, FL                                                                        August 2025 – Present

Accounting Intern

August 2025 – Present

  • Built and reconciled profit & loss statements in Excel, consolidating multi-source financial data to ensure accuracy and consistent efficiency.

  • Performed general ledger reconciliations after preparing journal entries, leveraging trial balance data, resulting in timely and precise monthly-end closing.

  • Proactively engaged leadership to pursue a potential specialized accounting project, demonstrating initiative and drive to contribute beyond typical intern duties.

Trainer: Supervisors and Managers (Marriott Celebration Hotel – Celebration, FL) 

December 2023 – June 2024

  • Orchestrated the training of new hires, supervisors, and managers, while introducing upselling techniques that directly boosted restaurant revenue.

  • Spearheaded the successful Mother’s Day Brunch Event, designing an operational model that outperformed sales from prior years and was implemented as the standard moving forward.

  • Earned a promotion to trainer for consistently demonstrating motivation, ambition, and integration of the OpenTable System, while exceeding performance expectations.  

Server and Bartender (Marriott Celebration Hotel – Celebration, FL)             

January 2023 (Transfer Date) – December 2023

  • Achieved the highest Guest Service Scores amongst all servers by building strong relationships with local guests and encouraging repeat visits.

  • Reduced “comping” by providing the kitchen staff with direct, personalized feedback that effectively lessened losses and improved overall cost efficiency for the future.

  • Fostered solid relationships with team members and collaborated effectively to optimize processes and enhance guest experience.

Retail and Trainer (Marriott Gaylord Palms – Orlando, FL)

November 2022 – January 2023 (Transfer Date)

  • Utilized Marriott’s banking system accurately and ensured smooth financial operations while analyzing daily sales.  

  • Initiated a new method for organizing receipts, enhancing productivity, and accelerating register transactions, which made customer interactions more time-efficient without losing the guest experience.

  • Thrived during high-traffic events and ensured efficient service despite large crowds.

Marriott – Celebration, FL and Orlando, FL                                             November 2022 – June 2024

Additional Information

Computer Skills

  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), QuickBooks, Oracle (Micros), and OpenTable

Languages

  • English ​and American Sign Language

Notable Certifications

  • Intuit QuickBooks ProAdvisor Level 1 and 2, Excel Associate

LinkedIn Certifications

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